Wellbeing Support Manager

Overview

Do you believe in the power of listening to change lives?Charity People is proud to be partnering with a charity supporting nurses and midwives to recruit a Wellbeing Support Manager, a unique opportunity to lead a pioneering wellbeing service supporting the UK''s nursing and midwifery workforce.Salary:

£40,000Contract:

12-month fixed term (potential to extend, subject to funding)Location:

Remote or hybrid (Head Office: Redditch, Worcestershire)Hours:

Full time, 35 hours per week (some evening and weekend work)Benefits:

30 days annual leave (including 3 days over Christmas) plus bank holidays; up to 8% employer pension contribution; flexible working; regular professional supervision and development opportunities; supportive, values-driven culture

About the Charity

We are partnering with a charity with a 108-year history of supporting the nursing and midwifery family when they face crisis or hardship. At a time when the profession is under unprecedented strain, staff shortages, cost of living pressures, burnout, the demand for the charity''s support is at an all-time high.To address this need, the charity is launching its Wellbeing Conversations service, providing emotional support, reflective listening, and practical guidance to help nurses and midwives navigate stress, uncertainty, and challenging times. Delivered in partnership with Thank You Healthcare Staff, this service aims to support NHS professionals to remain in, or return to, work. This is a unique opportunity to take a leading role in shaping and delivering a service that has a real, tangible impact on the lives of frontline healthcare professionals.

The Role

As Wellbeing Support Manager (known internally as Wellbeing Lead), you will take full ownership of the charity''s Wellbeing Conversations service, manage your own diary and deliver high-quality support to nursing and midwifery professionals.

Your responsibilities

Leading the day-to-day delivery of the Wellbeing Conversations serviceConducting triage calls and virtual sessions, offering reflective listening and signposting supportIdentifying trends and themes to inform service development and influence the charity''s broader support offerMaintaining accurate records in line with data protection legislationProducing evaluation reports and sharing insights with stakeholdersBuilding strong relationships with referral partners and the funderThis is a dynamic role with variety built in. One day you may be supporting an individual struggling with self-doubt, and the next you could be presenting to partners, contributing to service development, or preparing impact data for the communications team.

About You

We are looking for a compassionate, proactive professional with:A valid coaching qualificationExperience supporting individuals experiencing stress, overwhelm, or challenging life circumstancesAn understanding of the pressures facing nursing and midwifery professionalsKnowledge of national mental health support servicesExcellent listening and communication skillsStrong organisational skills and the ability to manage your own workload independentlyA commitment to diversity, equity and inclusionDesirable (but not essential) experience includes:Working as a nursing or midwifery professionalSupporting survivors of domestic abuseMental Health First Aid or similar qualificationExperience using CRM systems and creating evaluation reportsThis is a vital role at a pivotal time for nursing and midwifery professionals. By leading the Wellbeing Conversations service, you will directly support those who care for the nation, helping them navigate stress, uncertainty, and challenging times. If you are passionate about making a real difference and want to be part of a mission-driven charity, we would love to hear from you!

How to Apply

Please get in touch with Priya Vencatasawmy (priya@charitypeople.co.uk) at Charity People to receive more information on how to apply.The role will close on Monday the 6th of October. Interviews: 14th / 15th of October.Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work ..... full job details .....