Welcome and Service Team Member

Summary As the public face of our properties, you''ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £25,837.5 per annum Contract/duration: Permanent Hours/working pattern: 37.5 hours per week. You''ll be required to work regular weekends and bank holidays. Typically you''ll work three weekends out of every four. Due to the nature of the role, there is no fixed working pattern, so flexibility is essential. Interview date: 15th October 2026 For this role, you''ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it''s like to work here Reporting to the Welcome Manager, you''ll be part of a team of 5 within the North Warwickshire Portfolio, with your primary base at Charlecote Park. There may also be opportunities to support our teams at Packwood House and Baddesley Clinton when required. What you''ll be doing Day to day, you''ll deliver a great all-round customer service experience. You''ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You''ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. ..... full job details .....