Warehouse Supervisor

Warehouse Supervisor
Location: Aston Clinton, HP22 5WJ
Reporting to: Warehouse Team Manager
About the Role
We are looking for a proactive and hands-on Warehouse Supervisor to oversee shift operations and ensure efficiency, accuracy, and excellent customer service across all warehouse activities.
This is a key leadership role where you will lead, motivate, and support a team of operatives, acting as the first point of contact for operational issues. You’ll play an important role in maintaining a safe, productive environment while driving continuous improvement and supporting business growth.
Key Responsibilities
Operations & Performance

• Oversee daily warehouse operations to maximise efficiency using the WMS

• Monitor productivity and ensure alignment with operational targets

• Plan workflows, staffing levels, space utilisation, and equipment layout

• Pick, pack, and dispatch orders accurately in line with quality standards

• Coordinate safe loading and unloading of vehicles

• Maintain stock accuracy through effective receiving and picking processes

• Support cycle counts, stock takes, stock transfers, and consolidation

• Provide clear and accurate end-of-shift handovers

• Lead, coach, and motivate team members to achieve performance targets

• Train staff to resolve day-to-day operational challenges

• Induct new and temporary employees effectively

• Deliver KPI-based feedback and performance reviews

• Support investigations and disciplinary processes (including note-taking)

• Manage staffing levels, absence, and leave requests in line with policy

• Act as a super user of the WMS to drive operational efficiency

• Identify inefficiencies and implement improvements

• Collaborate with Team Managers to analyse performance and enhance productivity

• Promote and enforce health and safety standards and legal compliance

• Conduct pre-shift checks and “walk and talk” handovers

• Ensure MHE checks are completed before use

• Monitor equipment usage and ensure MHE is charged and maintained

• Secure the warehouse at the end of each shift

• Liaise with account managers and admin teams to resolve issues efficiently

• Work collaboratively with other supervisors and managers

• Maintain high housekeeping standards across the warehouse

• Carry out any other reasonable duties as required

• Proven experience in a warehouse supervisory or team leadership role

• Strong understanding of warehouse operations and procedures

• Excellent leadership, communication, and interpersonal skills

• Confident managing performance and delivering direct feedback

• Strong problem-solving and decision-making abilities

• Continuous improvement mindset

• Good knowledge of warehouse health and safety regulations

• Proficient in Microsoft Office and Warehouse Management Systems (WMS)

• Valid MHE licences (Aisle Master, Counterbalance, PPT)

• Experience managing MHE fleet and users (preferred)