Warehouse Operations Specialist
Warehouse Operations SpecialistLocation: BasingstokeSalary: 25,000 - 29,000Start Date: ASAPWorking Pattern: Office-basedThe RoleI am looking for a highly organised and customer-focused Warehouse and Annuity Operations Specialist to join my clients Central Operations team in Basingstoke.This is a varied operational role with responsibility for managing spares, RMAs, depot operations and annuity processes, while supporting wider service delivery and field engineering activities.You will take ownership of the day-to-day running of the Basingstoke depot, coordinate with couriers and vendors, maintain accurate records and reporting, and ensure operational processes run smoothly and efficiently.Warehouse Operations Specialist Key ResponsibilitiesManage the day-to-day operation of the Basingstoke depot, ensuring stock, spares and equipment are effectively controlled.Take ownership of the spares and RMA process, from initial request through to completion.Support annuity contract renewals and quoting processes, developing a strong understanding of procedures and being able to explain them to others.Maintain and update Service Desk information, including contracts, adds, moves and changes.Complete product registrations and vendor install-base updates.Manage day-to-day relationships with courier partners.Reconcile monthly reports relating to spares movements.Provide operational support to Field Engineering activities when required.Assist with reconciliation of Field Engineering service ..... full job details .....
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