Warehouse Manager

Overview

Zoom Team Manager - Leyton, LondonZoom by Ocado is changing the way people shop for groceries. Our mission is to deliver a full shop in under 60 minutes, and our Leyton site is at the heart of this. We are looking for an experienced Team Manager to lead our site operations, inspire our colleagues, and ensure we exceed customer expectations every single time.Responsibilities

Take a tactile, hands-on approach to coaching, developing, and inspiring a diverse team of warehouse and delivery colleagues. You will be accountable for employee engagement, performance, and building a high-energy, inclusive culture.Work as a key partner to the Operations Manager, ready to take full ownership of the site and act as the senior point of contact in their absence.Manage the end-to-end process, from goods-in to the final mile. You will prioritise competing tasks, analyse performance metrics, and implement strategies to boost productivity, quality, and efficiency.Maintain impeccable standards of housekeeping, product quality, and food safety, even under pressure.Act as a key point of contact, communicating business results and initiatives to your team and collaborating effectively with internal functions like HR, Planning, and Risk Management.What You''ll Bring To The Team (Qualifications)

Proven experience managing and leading teams in a last-mile logistics, warehouse, or production environment where quick turnarounds are the norm.Exceptional resilience and composure under pressure with the ability to prioritise competing demands to achieve the best outcome.A hands-on leadership style with a genuine passion for developing people through coaching and direct involvement.A solid understanding of Health and Safety best practices and a commitment to creating a safe workplace.Experience in performance management, including conducting disciplinary investigations.Strong communication skills, with the ability to manage upwards and work with senior management, not just direct reports.Experience in a micro-fulfilment centre (MFC) or similar rapid delivery environment.A track record of designing or enhancing operational processes.Proven experience deputising for a senior manager and an understanding of the ''bigger picture''.A strong understanding of key compliance areas, with experience upholding standards such as Food Safety and GDPR Regulations within a team environment.IOSH accreditation or a similar Health and Safety qualification.Experience working in a start-up, scale-up or new site set-up environment.More About The Role

Our Leyton Zoom site is a 24/7 operation, so a flexible approach is essential. Shifts will vary, with AM and late PM shifts, and you may be required for on-site escalations outside of standard hours when needed by the business.Ocado Logistics is committed to a diverse and inclusive workplace. We prioritise equality of opportunity for all individuals and strive to support employees with disabilities.Ocado Group is an equal opportunities employer and makes every effort to ensure that all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

ManagementIndustries

Transportation, Logistics, Supply Chain and ..... full job details .....