Visitor Services Officer

Visitor Services OfficerNorthwich Part Time 22.5 hours per week Contract 14.12 per hourIntroductionLove the outdoors? Enjoy helping people make unforgettable memories? Join our client, Forestry England, as a Visitor Services Officer and play a key role in creating inspiring experiences for everyone who visits our beautiful forests.This is a hands-on, people-focused role combining customer service, teamwork, and working in some of the country''s most stunning natural settings.Key DutiesWelcome visitors with enthusiasm and provide friendly, helpful information.Operate visitor welcome areas, handle card payments, and promote Forestry England memberships.Regularly check car parks, trails, play areas, and facilities to keep them safe and enjoyable.Maintain cleanliness and tidiness in public areas.Support minor repairs, stock management, and upkeep of visitor areas.Assist visitors when needed, including first aid support after training.Work closely with colleagues and volunteers in a supportive, team-oriented environment.Follow health and safety and risk assessment procedures to ensure safe outdoor experiences.Oversee parking infrastructure and respond to issues promptly.Pitch in with additional tasks as required to support team and site operations.RequirementsEssential:Passion for delivering excellent customer service, in person and digitally.Willingness to work outdoors in all weather conditions and carry out practical tasks.Strong team player with a positive attitude.Interest ..... full job details .....