VIP Desktop Support Engineer

VIP Desktop Support Engineer London - On-site 200 - 250 p/dayInside IR35Initial 6-month Rolling ContractWe are seeking an experienced VIP Desktop Support Engineer to join a premium executive support function within a large enterprise environment. You will provide white-glove IT support to senior executives and front-office users, delivering a highly responsive and professional service in a fast-paced banking environment. Key ResponsibilitiesProvide VIP / executive support via remote, telephone and face-to-face deskside support.Support Managing Directors, senior executives and front-office users.Troubleshoot and resolve incidents quickly, prioritising according to business impact.Support remote and hybrid working technologies.Assist with the deployment of new applications, devices and hardware.Maintain excellent communication and customer service when supporting senior stakeholders. Essential RequirementsProven experience working in VIP support, Executive Support, Service Desk or similarMust have experience working within financial services, ideally in the past 3 years''Experience providing VIP / white-glove support, ideally within front-office or trading floor environments.Strong troubleshooting and analytical skills with the ability to work under pressure.Excellent communication and customer service skills.The tech stack covers the following: Windows 10/11, Microsoft 365, Outlook/Exchange, iOS, macOS, Citrix/VDI, Intune/Autopilot, Teams/Zoom, or ..... full job details .....