Vice President, Operations Project Manager

Vice President, Operations Project ManagerDo you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The Operations change function supports change across all operations systems and processes. The project is supporting the organisation in a key initiative enabling the EMEA regional strategy. The project will deliver a merger of 2 existing entities.

Number of Direct Reports

N/A

Main Purpose of the Role

To plan, direct and govern the changes required to Operations systems and processes within the project structure, ensuring quality, outcomes, timelines and cost requirements are delivered. This includes ensuring compliance to the prescribed project delivery framework and ensuring that reporting obligations as defined within the project delivery framework are met.

To scope the project and plan project delivery. The project being delivered will be both non-IT (including but not limited to creation of a new procedure or standard or new control(s); Redesign of a business process; Organizational change management; Regulatory impact assessments) and IT related (including but not limited to creation of or enhancements/revisions to an application, creating a database, or system migration).

To design and recruit (from internal teams) the project delivery team. To matrix manage project delivery staff as regards their involvement on the project. To manage un-resourced roles in line with published rules and timelines (and minimize escalation except for valid exceptions e.g. re-prioritisation of resources with critical skills / on the project critical path).

To engage all stakeholders of the project and operate effectively within established project governance using the guidelines in the project delivery framework. Ensure that escalation is into the relevant governance committees.

To create the baseline plan and scope for the project. To oversee that project delivery adheres to agreed scope and baselined timeline. To re-plan and raise change controls without the project breaching approved budget / timeline etc. when change happens.

To provide Change Management expertise to manage delivery, resolve conflict and mitigate change risk and advise the business on decisions relating to change.

To structure the project plan with meaningful milestones (following guidelines in the project delivery framework) that, when baselined, provide a basis to regular project reporting. Provide transparency as to project progress in regular project updates; ensuring that no project reporting data becomes “stale” or out of date. Ensure that reporting updates are meaningful to all project and programme stakeholders, not all of whom will be SMEs in all aspects of the project. Provide executive summarized information when requested to Central PMO for inclusion in executive reporting about the project.

To support portfolio manager in the delivery of portfolio strategy, including providing input into the required reporting forums.

To collaborate with key functional or business stakeholders to achieve clear outcomes / deliverables in relation to the portfolio book of work.

Key Responsibilities

Full lifecycle project management ensuring that the project being delivered is compliant to minimum quality standards defined in the project delivery policy / process / procedures. This includes being complete, current and accurate, from initiation through to handover to business and project closure.

Regular use of reporting provided by central PMO; regular meetings with staff delivering the portfolio of work; risk control coordination; and submission of updates using golden source data.

Run and manage steering committees, working groups and ensure accountability of actions against timelines and responsible stakeholders.

Support the portfolio manager, who has overarching responsibility for governance and delivery of all projects within the portfolio.

Identify and understand issues, errors or concerns, swiftly and accurately and resolve problems taking into account agreed policy, procedures and service needs.

Carry out analysis and form clear recommendations and proposals on projects / programmes based on sound business rationale. Clearly articulate strategic imperatives and benefits of projects – describe complex problems and solutions, influencing senior management. Ensure consensus and collaboration with project delivery partners. Be a trusted partner to stakeholders, central PMO and other departments ensuring updates are transparent and accurate; actions, risks, issues, dependencies are effectively managed through to completion.

Engage and manage governance through project steering committees, ensure that RAID items are escalated appropriately and that governance remains current. Define and track the delivery of project outcomes and benefits to justify the business case. Engage third party vendors within procurement and vendor management policies. Recruit project delivery staff from internal teams and ensure clear roles and responsibilities.

Show awareness of sub-portfolios within investments in scope to identify synergies and avoid duplication. Ensure governance remains active and that meeting quoracy, Terms of Reference review, and visibility of status are maintained. Create baseline budgets and manage changes, close actions for risks and issues, and capture lessons learned at go-live and project closure.

Work Experience

Essential:

Minimum 5 years proven track record delivering Operations related change projects for financial institutions within time and budget.

Strong product and operational process knowledge – in-depth knowledge of derivatives (IRD, FX Swaps / Forwards, FX Options). Understanding of trade lifecycle events including trade and client management, supporting data, collateral and cash management, reference data, trade and transaction reporting and network management. Experience of Trade migration / transition. Ability to deliver effective and sustainable processes and related controls.

Investment budget management – accurate forecasting of cost categories; budget control; and managing costs against budget. Ability to adjust plans when budget is at risk.

Investment project allocations – working across stakeholders to agree costs and benefits and ensure integration into department plans.

Delivery resource review and attestation of on-time delivery across resource pools; escalation only for valid exceptions.

Project / Programme Management expertise across a wide range of operations-related change for a merger on day 1; governance design and reporting; RAID maintenance; artefact management; project closure.

Document management to standards and ease of reference for governance and PMO.

Preferred:

Strong knowledge of banking regulations and front-office projects.

Understanding of financial products and front-to-back processes.

Experience managing multiple stakeholders and contracts with vendors/consultancies.

Coaching, mentoring and leadership skills.

Experience delivering through full lifecycle (SDLC/PDLC) using waterfall and agile approaches.

Excellent communication skills at all levels; budget management experience.

Skills And Experience

Functional / Technical Competencies

— Essential:

Financial – cost categorization (capital vs expense)

Project / Programme management including change control

Baseline control and management

Delivery of projects / programmes from prioritization to closure

Lessons learned / post-implementation review

Change risk management

Adherence to key controls (SOX, data protection, etc.)

Portfolio management including planning, delivery, reporting, risk/issue management, and governance

Education / Qualifications

Preferred: PRINCE2, PMI, Six Sigma or other relevant accreditations.

Personal Requirements

Excellent communication and interpersonal skills

Results driven with strong accountability

Proactive, motivated with urgency and prioritization

Strong decision making and judgement

Structured, logical, and detail-oriented

Ability to manage large workloads and meet tight deadlines

Comfortable in pressurized environments

Strong numerical skills and proficiency in project tools

We are open to flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued and respected, and where discrimination is opposed in recruitment and employment. We make recruitment decisions in a non-discriminatory manner in accordance with our legal obligations.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Financial Services and ..... full job details .....