Venue Manager

One of our Hospitality clients require an experienced and passionate Leader to oversee and manage all aspects of running their multi venue operation.You will lead all day-to-day operations of a WET trade venue, driving exceptional guest experiences, tight control of commercial performance, and the development of a highly engaged, service led team. Main DutiesDeliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales. Use insight (PandL, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. General DutiesOwn the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages and premium serves). Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. Be highly visible during peak trading to support, coach and solve issues in real time. Operational Excellence, Safety and ComplianceEnsure complete compliance with ..... full job details .....