Urban Outfitters Team Leader - Camden, London

Urban Outfitters Team Leader - Camden, London

This position is located at

211 Camden High St Camden Town, London, NW17BT United Kingdom.Role SummaryThe main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.Responsibilities

Recruit, motivate, develop and lead a teamManage performance development within the department (Performance Appraisals, Individual Development Plans, Coaching and Counseling, and Disciplinary actions)Recognise and develop talented individuals for advancement within the organisationUphold Company standards and act as a positive role modelModel the way by inspiring, motivating and encouraging teamworkConduct productive daily meetings to ensure goals are metDelegate projects while enabling others creativity and decision-makingMaintain excellent communication in written and verbal formOversee customer service by setting daily goals and expectations to create a positive store environmentTrain and coach the team on customer service, standards, product placement and time managementAim for Company-average mystery shop results by upholding customer service standardsPerform store-level operational procedures accurately and timely in line with Company policiesSupport loss prevention and stock control to achieve stock loss goalsUphold Health and Safety regulations to protect employees and customersCollaborate with the Department Manager or Visual Merchandising Manager on training, shipments, markdowns, transfers, merchandising and store standardsInterpret fashion trends in local markets to generate creative solutionsEnsure floor sets are well organized and scheduledMaximise departmental sales through management of merchandise from receipt to saleUtilise Company reports to react to trends and drive businessStay informed on trends and customer profiles by engaging with external sourcesManage stock levels by understanding reports and market trendsDemonstrate entrepreneurial skills to achieve and exceed store targetsWhat You''ll Need

Experience in a management role in a fast-paced, high-volume fashion retail environmentStrong operational skillsUnderstanding of the Urban Outfitters culture and its appeal to the local marketAbility to drive sales through excellent service, strong visual presentation, and business understandingThe Perks

Work Life Balance

“Life Leave” — one day a year to take time off for major life events, in addition to annual leave entitlementWellbeing

Employee Assistance program for mental, physical and financial healthDiscount on external gym membershipsPrivate Medical Insurance for eligible employeesEmployee Discounts

Up to 40% employee discount at all URBN BrandsTravel

Season ticket loan for eligible employeesCycle to work scheme for eligible employeesContinued Development

Structured support within the business alongside continued learning and developmentEqual Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business ..... full job details .....