Travel Consultant

Platinum Travel Recruitment are collaborating with a fabulous travel company who are now seeking Customer Service Travel Consultant to join the team, full or part time. If you are from a tour operator or travel agent with great customer service skills seeking a rewarding career with a forward thinking travel company this is the role for you. Customer Service Travel Consultant Duties Amending travel bookings and managing or responding to special requests. Responding to customer enquiries by email and telephone. Proactively handling customer requests and resolving any customer issues that may arise. Responding to customer reviews and addressing any issues raised. Translating accomodation descriptions, website content and marketing materials from English into their native language. Undertaking other reasonable duties as required to support the proper performance of the role. Customer Service Travel Consultant Essential Requirements: Previous experience within the travel industry is essential, living within easy reach of the office. Fluency in French or Dutch would be highly desirable, although this is not mandatory. Excellent customer service and communication skills. The ability to work independently, proactively resolve issues and manage customer requests effectively. Customer Service Travel Consultant Benefits Career growth Supportive team Full or Part Time Hours 20-37.5 hours per week Holiday perks Workplace pension. Company laptop provided. Office or hybrid ..... full job details .....