Negotiable
Reservations Consultant – Indian Ocean and Caribbean Specialist
Ensure you read the information regarding this opportunity thoroughly before making an application.Location:
Hybrid (UK-based)Hours:
Monday – Friday, 9:00am – 6:00pm (with weekend rota)Are you passionate about travel, with proven experience selling the
Indian Ocean
and
Caribbean ? This is a rare opportunity to join a leading
wholesaler and DMC
that brings dream holidays to life.The Reservations Consultant will be at the heart of the booking journey, supporting clients from enquiry to confirmation, ensuring every detail is seamless and every guest feels looked after. This is not just a reservations role – it’s about
curating unforgettable experiences
and making every interaction count.What the role involves:Handling client enquiries via phone and email, offering expert advice on availability, rates, and booking policies.Guiding clients through the reservation process with tailored recommendations and insider knowledge.Accurately processing bookings and managing amendments or cancellations with professionalism.Spotting opportunities to
upsell
upgrades, packages, and special extras that elevate the guest experience.Managing guest requests – from room preferences to special occasions – ensuring expectations are exceeded.Sharing insights on properties, facilities, and local attractions to inspire clients and maximise their stay.Building strong relationships with sales teams, key accounts, and other departments to drive bookings and revenue.Following up on enquiries and nurturing repeat business with a customer-first approach.Why this role is exciting:Generous commission scheme
– rewarding your success.Flexible working
– office/home balance to suit you.FAM trips
– experience the Indian Ocean and Caribbean first-hand.Regular company events
– be part of a collaborative, passionate team.Global opportunities
– work from any Hummingbird office worldwide.Great holiday allowance
– because work-life balance ..... full job details .....
Negotiable