Transport Operations Coordinator

Transport Operations Coordinator - DaysManningtree 27,150 per annum Day hours Monday-Friday Full-time PermanentIntroductionAcorn by Synergie is recruiting a Transport Operations Administrator on behalf of our client in Manningtree. This key role supports the Traffic Team and wider departments by managing customer enquiries and providing essential administrative support within a busy transport operations environment.Key Duties:Respond to and resolve customer enquiries or escalate where required.Liaise with customers daily to provide booking status updates.Track driver jobs and report on delivery times and late vehicles.Manage dealership delivery notifications and reporting.Communicate with Traffic Allocation teams and drivers to manage schedules and answer queries.Coordinate with customers and compounds to arrange vehicle collections.Liaise with sub-contractors to ensure accurate and timely deliveries.Build jobs accurately in the Traffic Management System (TMS), including rates, vehicle details, and instructions.Perform daily TMS checks to ensure loads are wrapped.Manage driver validations and issue JLR validations via TMS.Monitor driver input of VINs/PDA data and follow up as needed.Conduct delivery address, rate, and job scheduling audits.Update driver holiday and sickness records in TMS.Adapt to changing priorities and undertake additional duties when required.Requirements:Experience and knowledge of the road haulage industry.Good geographical understanding of the ..... full job details .....