Training Coordinator

Training CoordinatorLocation: SudburyWorking Hours: Monday to Friday, 8:00am to 4:30pmWorking Pattern: Fully office-basedPurpose of the RoleTo coordinate and administer all training activities across multiple training centres, ensuring courses are scheduled efficiently, delegates receive an excellent customer experience, compliance standards are maintained, and revenue targets are achieved.Key ResponsibilitiesSchedule and manage all training courses.Process bookings, payments, and training records.Coordinate internal and external trainers and assessors.Prepare training rooms, materials, and resources.Support accreditation audits and maintain compliance records.Welcome and support delegates on training days.Manage course pricing in line with agreed guidelines.Own and maintain the training quote log.Proactively follow up quotes and convert enquiries into bookings.Support marketing activity, including social media promotion.Monitor costs and contribute to training profitability.Key Skills and ExperienceExperience in administration, customer service, or training coordination.Proficient in Microsoft Office or Google Workspace.Strong organisational and communication skills.Ability to build relationships with customers and colleagues.Commercial awareness and attention to detail.Ability to manage multiple priorities in a fast-paced environment.Benefits23 days annual leave, increasing to 24 days after 4 years'' service and 25 days after 5 years'' service, plus public holidays.Company ..... full job details .....