About the Role
As Tenancy Co Ordinator in Horfield, you will manage the full tenancy application lifecycle, ensuring each case progresses without delay. Your duties include conducting Right to Rent checks, gathering necessary documentation, and preparing tenancy agreements to meet compliance standards. You will oversee tenant referencing, chase outstanding information, and support colleagues to maintain smooth operations. This full-time role offers a salary between £28,000 and £30,000 per annum, with working hours from 8:45am to 5:30pm, Monday to Friday, and no weekend work. Strong organisational skills and a proactive approach are essential for success in this position.
Tenancy Co-ordinator
Bradley Stoke
Salary: £28,000 basic
OTE: £30,000 (pooled team commission with additional individual commission opportunities)
Working Hours: Monday to Friday, 8:45am – 5:30pm (No weekends)
We're looking for a highly organised and proactive Tenancy Co-ordinator to join an award-winning team in Bradley Stoke. In this role, you'll manage the tenancy application process from start to finish while supporting the wider team to ensure every tenancy progresses smoothly and efficiently.
Main Duties
- Coordinate the progression of new tenancy applications.
- Carry out Right to Rent checks and obtain all required documentation.
- Prepare tenancy agreements and ensure all compliance requirements are met.
- Manage tenant referencing and follow up on outstanding information.
- Set up and renew Rent & Legal Protection (RLP) policies.
- Maintain accurate tenancy, compliance and policy records.
- Provide administrative support to the lettings team where required.
Skills & Experience
- Previous experience in lettings, property or a similar administrative role is desirable but not essential, as full training will be provided.
- An understanding of tenancy administration and Right to Rent legislation would be beneficial.
- Knowledge of Rent & Legal Protection policies is an advantage.
- Excellent organisational and time management skills.
- Strong written and verbal communication.
- High level of accuracy and attention to detail.
- Confident problem-solver with good negotiation skills.
- Professional, approachable and customer focused.
- Able to work independently while contributing positively to the wider team.
What’s in it for you
- 25 days' annual leave plus bank holidays, increasing with length of service.
- Regular company-funded social events.
- Comprehensive training and ongoing development.
- CeLAP qualification funding and continued professional development.
- Opportunity to join a supportive, experienced and collaborative team.
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