Temporary IT Technician Newcastle / 3-6 Months

Join Our Client as a Temporary IT Technician!Are you passionate about technology and eager to support users in a dynamic hybrid work environment? Our client is seeking a Temporary IT Technician to provide essential technical support and ensure a smooth experience for employees using Microsoft 365 and other collaboration tools.Position: Temporary IT TechnicianContract Length: 3-6 monthsWorking Pattern: Full Time (Hybrid - 3 days in the office, 2 from home)Location: Newcastle City Centre (No parking available due to location)Hourly Rate: £14.00 paid on a weekly basis through OAStart Date: ASAPKey Responsibilities:As the first point of contact for technical issues, you will:M365 User Administration: Manage user accounts, reset passwords, and oversee distribution groups and shared mailboxes.First-Line Support: Diagnose and resolve IT requests through our ticketing system, escalating more complex issues to our third-party support.Device Enrolment and Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot.Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint.Endpoint Security: Monitor user devices to ensure compliance with security policies using Microsoft Defender and Sophos.Documentation and Training: Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs.Person Specification:Essential Criteria:Basic experience ..... full job details .....