Temporary Customer Service Executive
X3 Customer Executives - Immediate startCastleford, WF10 - Short walk from the train station5-month contract ASAP start37 hours per week, Monday-Friday (flexible start/finish times) 14.07 per hourAbout the RoleWe''re supporting a well-known Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team.In this role, you''ll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You''ll also check whether customers still wish to receive services and action updates accordingly.It''s a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment.What You''ll Be DoingContact tenants by phone or other means to collect information about their household.Collect information regarding their personal circumstances, medical conditions and any adjustments that they may need us to make when delivering services to themAccurately record information using a bespoke IT systemNote any queries and escalate and pass over accordinglyCleanse the internal data baseWhat We''re Looking ForExperience in a customer service, call centre, or customer-facing roleExcellent communication and interpersonal skillsStrong attention to detail when recording informationIT Literate - Outlook, Excel and CRM systemsWhy Temp with Office Angels?Weekly pay - every Friday Minimum 28 days annual leave A dedicated consultant ..... full job details .....
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