Technology Senior Business Analyst

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Technology Senior Business Analyst

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Sanctuary .Worcester based with a balance of home and office working. 35 hours per week – Monday to Friday.Role based in Worcester with a balance of home and office working (3 days in the office and 2 days from home).Responsibilities

Engaging your skills across our service catalogue which includes requirements elicitation, user experience design and change adoptionManaging relationships, communicating effectively, and maintaining good working relationships with customers to ensure buy-in, and to identify and remedy shortfalls in service deliveryLeading, coaching, and mentoring Business Analysts delivering BA Services or in a programme, project or product management team, planning and acting as a point of escalation for complex issues to support deliveryManage the recruitment, performance, training and development of quality people to ensure required skilled employees are available to meet the needs of the serviceSkills and experiences

Able to demonstrate possession of a degree, management qualification or relevant professional qualificationSignificant experience in undertaking business analysis within TechnologyExperience of systems implementation and optimisationProven experience in continuous service improvement i.e. Business process mapping and modellingAdvanced Microsoft 360 and Microsoft VisioSalary and hours

£48,452 - £51,002 per year. 35 hours per week – Monday to Friday.Why work for Sanctuary?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.As part of our commitment to making Sanctuary a great place to work, we offer an attractive employment package supporting wellbeing and flexibility to tailor benefits.25 days annual leave (rising to 30 days) plus public holidaysPension scheme with employer contributionsLife AssuranceEmployee Advice Service including counsellingCycle to Work schemeVoluntary health plansWellbeing support and toolsOnline reward and wellbeing platformEmployee Networks for inclusion and supportRole details

Seniority level: Not ApplicableEmployment type: Full-timeJob function: Information TechnologyIndustries: Non-profit OrganizationsWe encourage you to apply and explore other roles within our tech ..... full job details .....