Technology and Digital Manager (Female Applicants Only)

Overview: RCSL is looking for a Technology and Digital Manager to support the effective, secure and accessible use of technology across Rape Crisis South London (RCSL) and London Survivor Collective (LSC), which is hosted by RCSL. This is an opportunity to play an important role in maintaining and improving the digital systems that support our work, including Microsoft 365, both websites and case management system, DPMS. The role will be equally split between RCSL and LSC. You will manage our day-to-day technology needs, working closely with colleagues and our external technical support provider, to resolve issues, maintain systems and identify improvements. You will also help colleagues use technology confidently by providing practical support, guidance and training. A key part of the role is ensuring that our systems are secure, reliable and accessible, with particular care taken when handling sensitive information about survivors of sexual violence. We are looking for someone with practical IT and digital experience who can troubleshoot problems, explain technology clearly and work collaboratively with colleagues and external partners. You will understand the importance of data protection and trauma-informed practice and be committed to making technology work well for the people who rely on it. What you''ll do: Manage the day-to-day Microsoft 365 environment, including user accounts, permissions and devices. Provide first-line technical support to staff and ..... full job details .....