Technician 2

Join a leading independent technology and services provider as a Technician 2.Job Overview: Role: Technician 2Location: LondonContract: 28th May''26 - 3rd July''26Pay Rates:Umbrella Rate: £19.33/hour (via a Hays approved umbrella company).PAYE Basic Rate: £14.90/hourHours: 37.5 hours a week. Monday - Friday.Time: 9:00 AM - 5:30 PMKey ResponsibilitiesDuration: 5 weeks 1 day Paid Online Induction to take place either 28th or 29th May - Work to begin on-site 1st June.Purpose of the Role: To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.Key ResponsibilitiesBe proactive with a visible and approachable presence to answer questions (not technical troubleshooting).Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decksExplain differences between Zoom and Teams (meeting setup, chat, collaboration tools)Share tips and best practices for effective use of teamsEncourage engagement and confidence in using teams for daily workRecord all assistance provided to colleaguesSkills and ExperienceStrong knowledge of Microsoft Teams features and functionalityAbility to communicate clearly and educate users in a friendly, non-technical wayFamiliarity with Zoom to explain migration differencesComfortable presenting and engaging with both in-person and remote ..... full job details .....