Technician 2

IT Technical Support Join a leading independent technology and services provider as a Technician 2!Job Overview:To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.Rate£19.34/Hr through UMB£14.90/Hr through basic PAYE£16.92/Hr through basic PAYEContract5 week contractTimings: 9:00 AM - 05:30 PMLocationLondon EC2M 4AAReports To: Training and Support Manager 1 day Paid Online Induction to take place either 28th or 29th May - Work to begin on-site 1st JuneJob Description:Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting)Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decksExplain differences between Zoom and Teams (meeting setup, chat, collaboration tools)Share tips and best practices for effective use of TeamsEncourage engagement and confidence in using Teams for daily workRecord all assistance provided to colleaguesSkills and ExperienceStrong knowledge of Microsoft Teams features and functionalityAbility to communicate clearly and educate users in a friendly, non-technical wayFamiliarity with Zoom to explain migration differencesComfortable presenting and engaging with both in-person and remote audiences via TeamsExcellent interpersonal and facilitation skillsQualitiesSupportive, ..... full job details .....