Technical Support Specialist

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform people''s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you''re looking for.

webook.com

is Saudi''s #1 event ticketing and experience booking platform in terms of technology, features, agility, and revenue, serving some of the largest mega events in the Kingdom, surpassing over 2 billion in sales.

webook.com

is part of the Supertech Group, also including UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.Role Overview

We are seeking a skilled and client-focused

Technical Support Specialist

to manage internal IT systems, provide technical support to clients, and assist with the deployment of both software and hardware solutions. The role also involves supporting client account management to ensure a seamless service experience.Key Responsibilities

Manage the company’s

IT infrastructure .Provide

technical IT support

to clients.Support with the

installation and deployment of software

as well as any permanent or temporary company hardware provided to clients.Assist with

client account management

to ensure smooth operations and strong client relationships.Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).2–4 years of experience in

IT support, technical support, or systems administration .Strong troubleshooting and problem-solving skills.Hands-on experience with

software installation, hardware setup, and system maintenance .Excellent communication skills with the ability to explain technical concepts to non-technical users.Experience in a

client-facing IT support role

is a ..... full job details .....