Technical Services Specialist

Robert Half are partnering with a long-standing client in Central Bristol to recruit for a Technical services specialistAre you looking for a long-term career and an organisation that practices the ''family'' feel rather than it being just a tagline? This might be the role for youThe role is responsible for improving platform performance, implementing best practice, leading technical initiatives and ensuring business-critical systems remain available and secureSystems and InfrastructureAdminister and support Microsoft 365 technologies, including Entra ID, Intune, Exchange Online, Teams, SharePoint, Defender, Power Platform and AzureManage Windows Server, Active Directory, end-user devices, operating system standards and software deploymentMaintain identity management solutions including SSO, MFA and automated user provisioningSupport backup, disaster recovery, DNS, SSL certificates and website administrationGovernance and securityImplement and maintain security policies, governance and best practicesManage vulnerability remediation, patching and security monitoringDevelop technical documentation, playbooks, test plans and operational proceduresEnsure compliance with security baselines and operational standardsService OperationsAct as technical lead for incidents, problems, changes and major outagesProactively monitor platforms, investigate alerts and implement service improvementsProvide technical escalation support across Digital ServicesSupport project delivery, service ..... full job details .....