Technical Services Manager - London & South

Overview

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.Title, Team and Role Summary

Title :

Technical Services Manager – London and SouthTeam :

Central FM – Technical ServicesWho Does This Role Report Into?

Technical Services Associate DirectorRole Summary / Purpose and ScopeOverseeing the Technical Facilities Management across our London and South portfolio. You will provide close management of the technical supply chain along with providing engineering and technical support to the portfolio and FM teams. The Technical Services Manager will be proficient within their discipline and will need to be able to work across a variety of interrelated work streams.Key Responsibilities

Business SolutionsTransition ManagementOperational / Contract ManagementProject ManagementEngineering ConsultancyHealth and Safety Compliance ManagementSustainability and Energy ManagementSkills, Knowledge and Values

Skills (People and Technical)Engage with the Facilities Management, Building Consultancy, and Sustainability teams and develop a partnering ethos to aid V3 offersAssist in the administration of MAPP\''s MEP Data in Risk Wise and other electronic management systems for the Facilities Management Team.Assist with the management of technical site inspections, auditsTake a lead role in liaising with any fit-out, project work, or redevelopment instructions.The role may require a degree of out-of-hours support and guidance for maintenance and emergency activities as required.Assist with increasing the FM, Surveying, and Sustainability competency base.Manage a team aligned with the MAPP ValuesSupport the Facilities Management Team on small building works projects such as fabric works, plant replacement, and insurance works, ensuring projects are delivered on time, cost, and quality.Provide Engineering contact touchpoint for business, direct questions either upward to TSD or via consultants support network.Periodic Audits Management – in conjunction with MEP consultants Review of Contractor PPM documentation and Contractor logbooks, inspections of Plant Room and MandE equipment to ensure good condition and operation.Review of Water Management System and Closed Water testing dataReview of all MEP-related HandS requirements and associated documentationReview of Contractor’s performance against KPIsPeriodic review of Energy performance and advice on sustainability data provided by the MAPP sustainability team or clients nominated representativeChair periodic contractor meetings and the issue of minutes thereafter to ensure the closing out of issues.Liaise with the Building Management operational team to assist in the delivery of any MEP-focused ESGDelivery MAPP FM Consultancy activities across their portfolio and take a lead role in building optimisation implementations across your portfolioReview technical documentation on behalf of managing agents relating to fit-out, project, or redevelopment work.Provide ad hoc technical resources to ensure MEP compliance audits are completed in line with the requirements of ACOPs, ISO, and British standards applicable to MAPP’s management to aid the MAPP V1 standardsFull review of all contractor quotations and review with the contractor as required and/or recommendations for instruction provided to the client.Provide ad hoc advice to clients on all MandE services on-site as required.Consider implementation of new technologies including ‘Smart buildings solutions@ and Internet of Things (IOT) monitoring solutions MEES, or carbon to net-zero initiatives.Please check Role Profile for full listValues and Behaviour

Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and AccountableInterpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.Self Management including showing initiative, being proactive and meeting deadlinesEmbracing Change including TechnologyEngaging with the Big PictureGreat service delivery including working in partnership with internal and external individuals and good communicating in written and verballyInnovative Solutions and Problem SolvingStrong written and verbal communications including report writingAchieving Results and Prioritise Work including attention to delivery to all stakeholdersDeveloping Self and Others and willing to LearnExperience and Salary

Level of Experience / Certifications:2-4 years experience of working in a similar roleDemonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property.Experience of managing fit out works from the Landlord perspective.Solid understanding of Health and Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution.Knowledge of working at height, confined spaces, pressure systems and substantial knowledge of operating, maintaining, and HVAC systems.Computer literate; able to create spreadsheets, presentations and write logical, concise, and persuasive reportsHandS and Fire safety understanding and assessmentsRelevant Engineering qualification or experience.Relevant professional and/or technical qualification or membership IWFM/ NEBOSH/ IOSHFull driving licenseWorking Hours:

9am - 5.30pm Monday - Thursday; 9am - 5pm FridaySalary:

£65,000 - £75,000 dependant on qualifications and ..... full job details .....