Overview
Job title:
Technical Service ManagerLocation:
Redhill, SurreyWho are we recruiting for?
Our client, a leading provider in satellite communication solutions for UK Government projects, seeks a
Qualified, Motivated, and Determined
Technical Service Manager to join their growing team. This is a
Unique
opportunity for someone passionate about delivering
Award-Winning
support services in a fast-paced, mission-critical environment.Responsibilities
Taking ownership of all UK Government support cases, ensuring SLA/KPIs are exceeded.Leading technical resolutions with MOD authorities and engineering teams.Managing field service visits, logistics, and commercial arrangements effectively.Tracking support trends, creating improved processes, and refining escalation procedures.Supporting onboarding, training, and new service launches with
Inspired
leadership.Are you the ideal candidate?
DV Security Clearance (or eligibility) with strong technical communication skills.Experienced in COMSAT/MILSAT/MNE systems, IT networking, and electronic equipment.Skilled in problem-solving with a
Brave
and
Focused
approach under pressure.Familiarity with MOD networks and ITIL processes advantageous.Flexible, customer-focused, with proven ability to deliver
Successful
results.What''s in it for you?
Competitive salary with performance bonus.Pension, healthcare, and travel allowances.Professional development, certifications, and growth opportunities.Collaborative,
Vibrant , and supportive work culture.Work on cutting-edge projects with real-world impact.Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken ..... full job details .....