Technical Services Consultant - Remote/Field

We are working with a Bristol based market leading developer of application software for the global healthcare insurance sector who have an immediate requirement for an experienced forward-thinking Technical Services Consultant/DevOps Engineer with a strong DevOps/cloud hosting background.Working as part of a joint company/client team, this client facing role will be predominantly home based but with occasional travel to client sites in the UK and overseasand to the Bristol head office.The role:The Technical Services Consultant role encompasses two main activities: Technical Consulting for both on premise and on cloud Clients, and Configuration, Deployment and Technical Monitoring for their Clients in cloud.Technical Consulting duties will include:Provide technical consultancy to clients and inside the organisation in the deployment and usage of their softwareDefinethe technical architecture for the integration of the software within Client and 3rd party strategic partners ecosystems. This includes defining Integration Strategy, completing gaps analysis, interface design, security analysis and software selectionPlan, implementand manage data migration activities from client existing systems / applicationsDefineinfrastructure architecture for implementation projects on-premise and on SaaS for software, hardware, and network requirementsSupportEnterprise Architecture in pre-sales activities, for example producing conceptual high-level client solution definitionsParticipatein implementation projects, owning technical work-streams including liaison with clients on their development and infrastructure activities.Understandand support smooth release delivery and installations for clientsPreparedocumentation and present solutions to clientsGatherand documentrequirements for system enhancements working alongside the development and delivery teamsDevelop and maintain technical information and artefacts including continuous improvement to support internal and external needsDeliver standard packaged Monitoring tools to on premise clientsOccasional travel to client sites, potentially overseasCloud Technical Operations will include:Using the Companydashboard and alerts, ensure continuous monitoring along with the cloud team of cloud SaaS Clients, react on alerts and work with the different teams to resolve incidentsAnticipate emerging problems by analysing monitoring warningsParticipate to the provisioning of the infrastructure for new Clients or when changes for existing Clients are requiredDeploy and Configure the Company platform and IDHP releases in their cloud environments, using deployment and configuration tools released by the Head of CloudDeploy and Configure monitoring tools released by the Head of CloudWith the Technical Services Manager, identify the Cloud and On Premise requirements for Configuration, Deployment and Monitoring tools. Define acceptance criteria and approve or reject new releasesWork with the different teams to develop repeatable process and tools to facilitate the move of new clients to our cloud offerFlexible over working arrangements out of business hours for overnight or weekend on-call coverThe person:A natural problem solver, you enjoy investigating, troubleshooting and resolving issues.Ideally your background will be in software development or deployment, preferably in the financial services or insurance industry and principally in Microsoft technologies with experience in:Requirements gathering and ability to document requirements, solutions, and infrastructure architecture designDelivery of SaaS projects including technical infrastructure, environments, networks, security processes and associated compliance / regulationProblem solving skills including experience in diagnosing issues in complex distributed architectures involving hybrid cloud scenarios, messaging systems and APIs.Implementing APIs to provide a service-oriented architectureInstallation and configuration of services and applications on Microsoft and or Linux server/network/platformsData migrationSystem integration design and experience in integrating with 3rd partiesSecurity best practices and understanding of data protection issuesThorough knowledge of database systems, e.g., SQL Server including T-SQL, Mongo DBPresentation skills – ideally experience of running client workshopsTraining – 3rd parties, client teams (e.g., infrastructure, developers)Implementing software in complex IT integration landscapes on premise and SaaS.Ideally you will possess experience in some of the following skills/tools:Rest API''s and/or WCF services, working with JSON and SOAPPowerShellWeb Server Configuration et. IIS, NginxDev-Ops experience around CloudSQL server script writingMessage bus technologies eg. NServiceBusVMwareVirtual App and DesktopsIn return, there’s a competitive salary on offer alongside an excellent range of benefits, remote working plus you’ll be working with aprofessional, sociable and friendly team.If this sounds like the role you''re looking for, please apply online with your ..... full job details .....