Technical Sales Support Electrical Engineer

Our client has a vacancy for a Technical Sales Support Electrical Engineer with a strong electrical bias. Experience with serial interface, PLC s or Electric drives would be advantageous. The role will be to provide support to customers and the sales force team for technical matters. Commercial and market awareness of the product. Supporting sales growth by training and proactive promotion of existing and new products. Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm. Key Responsibilities: Support for customer questions via phone and e-mail Process requests for special products and variations Analyse, check and report writing on customer product returns New product development proposal activity Market and competitor product analysis and understanding Supporting sales force with customer visits and application development Product management including training, new product introduction and supersession of discontinued product ranges Essential Education, Skills and Experience: Degree, HNC or HND in Electrical Engineering or related discipline Able to communicate proficiently via telephone and email with both internal and external customers A methodical problem solver who is logical, organised and able to keep clear comprehensive records Ability to clearly and effectively present technical subjects, face-to-face and via webinar Experience working within an Engineering environment Hands-on testing and diagnostic experience Experience handling ..... full job details .....