Technical Events Operations Manager

Job DescriptionThis is a new and highly technical role - We require an experienced Audio Visual professional to work on high-end events within a prestigious Hotel/Live event venue. Responsible for supporting the Technical Events Manager with all audio visual services duties in the assigned location. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organisation. This role reports to the Technical Event Manager, Cluster TEM, or Area Manager.Job RequirementsHigh School Diploma, or equivalent is required. Bachelor''s degree is preferred.3+ years of audio visual experience1+ years of supervisory experienceWorking knowledge of audio visual equipment in a live show environmentExperience handling pre-planning and operations of large audio visual eventsProficiency with computer hardware and software, including the Internet and Microsoft OfficeEffective leadership abilities and customer satisfaction focusOperations ManagementDirects the operations team on daily equipment setups and strikes.Ensures appropriate business levels by scheduling staff and delegating tasks.Mentors and supervises operational staff to provide outstanding customer service.Establishes good relationships with hotel/venue staff, executives, vendors.Coordinates invoicing activities and ensures accuracy.Attends operational venue meetings as needed.Promotes a safe working environment and ensures HSE guidelines are followed.Asset ManagementMaintains inventory control procedures, manages on-site equipment, sources internal gear.Ensures timely delivery and proper functioning of equipment.Keeps inventory in good condition and researches new technology.People DevelopmentMaintains positive employee relations.Supports staff growth and organisational goals.Provides coaching, manages HR activities, and ensures professional standards.Supports training programmes and recommends development opportunities.CompetenciesEffective communication ..... full job details .....