Technical Customer Service Advisor

Technical Customer Service Advisor Hook, Hampshire Part-Time 20 Hours Per Week £14,248 + Bonus + Benefits (13.70 per hour) A specialist construction products business is looking for a Technical Customer Service Advisor to join the team on a 12-month maternity cover contract. This is a varied customer-facing role, supporting customers with enquiries, quotations, order processing and product information, whilst working closely with internal departments to deliver excellent service. Responsibilities Handling telephone and email enquiries Producing quotations Processing customer orders Updating CRM systems Providing product information and technical support Supporting sales and stock projects Building strong customer relationships Working closely with accounts and warehouse teams What We''re Looking For Excellent telephone and communication skills Previous customer service, sales support or administration experience Strong attention to detail Good organisational skills Comfortable using CRM systems and Microsoft Office Experience using Sage would be advantageous Benefits 25 days holiday plus bank holidays (pro rata) Pension Bonus scheme On-site parking Supportive office environment ..... full job details .....