Technical Account Manager

Technical Manager – Fresh Produce

A leading player in the fresh produce industry is on the hunt for a talented Technical Manager to join its dynamic team. This is an exciting opportunity for someone with a strong technical background who thrives on building customer relationships and ensuring top-tier quality standards. 

In this role, the Technical Manager will:

• Drive and maintain productive relationships with key retail customers, acting as a trusted technical partner.

• Provide expert input into customer strategies, ensuring technical excellence and product integrity every step of the way.

• Take ownership of customer specifications, making sure they’re accurate, up-to-date, and clearly communicated across the business.

• Lead on the resolution of product quality issues, investigating root causes and implementing corrective actions.

• Monitor product performance through the supply chain, safeguarding quality, freshness, and compliance with industry standards.

• Support innovation by proactively contributing to new product development and enhancing supplier processes.

What makes the ideal candidate?

• A solid technical background, ideally with experience of fresh produce.

• Proven success in managing high-profile customer accounts. 

• Strong knowledge of certification schemes such as BRC, GlobalGap and Red Tractor.

• Exceptional communication, problem-solving, and organisational skills.

• A proactive, relationship-driven approach with the ability to influence at all levels.

This role offers the chance to play a pivotal part in shaping the technical direction of high-value customer accounts while working within a supportive, fast-paced environment.

Ready to make your mark?
This is the perfect opportunity for someone who wants to combine technical expertise with customer engagement to deliver exceptional results.

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