Technical Account Manager

Technical Account Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We have an exciting opportunity for a Technical Account Manager to join our team at Agrial Fresh Produce in Wigan, WN5 0LB. The permanent role of Technical Account Manager has become vacant due to internal promotions. The Technical Account is the key Technical contact for all our customers across the UK business. Customers includes the most popular food service restaurants in the UK, as well as key retailers and business to business company''s. Most of our customer relationships have been built on long established, strong working relationships which we plan to continue to nurture and development. Working hours: Monday - Friday, 37.5 hours p/w, 8.30am - 5pm - but flexibility required around business needs. Pay: Up to £50,000 Main Responsibilities Create, build and maintain effective relationships with key customer contacts. Resolve customer technical issues, manage expectations and ensure satisfaction. Arrange and attend customer meetings to align priorities and promote the business positively in accordance with the Technical strategy. Represent the business at conferences and feedback on key actions. Create robust and aligned customer technical plans focussing on key metrics, complaint reductions, microbiological improvement and general site improvement projects. ..... full job details .....