Team Leader

Team Leader- Housing Location: Wakefield Contract: Temporary(could lead into a permanent contract) Accountable to: Service ManagerPay: £15.50 per hourHours: 37.7 Role Purpose:The Team Leader supports the Service Manager in the day-to-day delivery of the service, manages staff, ensures high-quality support for clients, and contributes to achieving contractual performance targets. Key Responsibilities Leadership and Management Provide strong, effective leadership to the team and promote a positive, high-performing culture.Deliver regular supervision, support staff development, and coordinate recruitment for direct reports.Deputise for the Service Manager when required. Service Delivery and Performance Ensure contractual KPIs and quality standards are met.Support effective budget management and ensure resources offer value for money.Ensure support planning, risk management, and safeguarding procedures are followed. Client and Stakeholder Engagement Promote client involvement, co-production, volunteering, and training.Attend stakeholder meetings and maintain positive relationships with local partners.Investigate complaints following client policies and procedures. Operations and Compliance Ensure health and safety requirements are met for both clients and staff.Maintain accurate information and produce reports using the organisation''s systems.Ensure rota coverage and continuity of service.Contribute to implementing service improvements and organisational change. Person ..... full job details .....