Team Leader

Team Leader – Home Care

Location: Bournemouth
Salary: £13.30 per hour
Hours: 30 hours per week
On-Call: 1 evening per week and 1 weekend in 4
On-Call Pay: £20 per weekday evening / £90 per weekend
Driver: Essential

We are currently recruiting for an experienced Team Leader to join a reputable and well-established home care provider in Bournemouth.

This is an excellent opportunity for someone with previous experience in a similar care or supervisory role who is looking to take the next step in their career while continuing to make a positive difference to the people receiving care and support.

As a Team Leader, you will play an important role in supporting the day-to-day delivery of high-quality care services. You will work closely with care staff, service users and the management team to ensure that care is delivered safely, consistently and in line with individual needs.

• Support and supervise a team of care staff, providing guidance and day-to-day support.
• Carry out regular staff supervisions, spot checks and observations.
• Help ensure care plans and risk assessments are followed and kept up to date.
• Monitor the quality of care being delivered in the community.
• Support with staff induction, training and development.
• Assist with managing staff rotas and covering shifts where required.
• Respond to service user and staff queries professionally and promptly.
• Build positive relationships with service users, families and healthcare professionals.
• Report and respond appropriately to safeguarding concerns, incidents and complaints.
• Ensure accurate care records and documentation are maintained.
• Promote dignity, independence, choice and person-centred care.
• Support the management team with CQC compliance and company policies and procedures.
• Participate in the on-call rota, providing support and advice to care staff outside normal working hours.
• Assist with resolving any urgent staffing or service-user issues during on-call periods.

The successful candidate will ideally have:

• Previous experience as a Team Leader, Senior Carer, Care Supervisor or similar.
• Experience within domiciliary/home care or a similar care environment.
• Good knowledge of person-centred care and safeguarding.
• Strong communication and organisational skills.
• The confidence to supervise and support a team.
• A professional and compassionate approach.
• The ability to work independently and make sound decisions.
• A full UK driving licence and access to a vehicle is essential.
• Flexibility to participate in the on-call rota.

• £13.30 per hour
• 30 hours per week
• Paid on-call responsibilities
• £20 for each weekday evening on-call
• £90 for each weekend on-call
• 1 evening on-call per week
• 1 weekend on-call in 4
• Opportunity to join a reputable and established care provider
• Supportive working environment
• Opportunity for career development and progression

If you have previous supervisory experience within care and are looking for a rewarding Team Leader position in the Bournemouth area, we would love to hear from you.