Systems Improvement and Learning Lead

We are looking for a strategic, values-driven and analytical Systems Improvement and Learning Lead to strengthen the effectiveness, consistency and impact of domestic abuse services across London, ensuring meaningful safeguarding outcomes for victims and survivors.This role is full-time and hybrid, with a minimum of one day per week in the office and occasional travel across London to engage with partners and services.As a Systems Improvement and Learning Lead, you will be a senior leader within our Pan London Domestic Abuse Service, sitting on the Domestic Abuse Leadership Team and reporting to the Head of Service.You will lead system improvement, learning and operational excellence across our London services, with a specific focus on MARAC practice and impact, high-risk harm and homicide prevention, learning from Domestic Abuse Related Death Reviews (DARDRs), and equity, access and cultural competence.This role combines strategic challenge with operational leadership. It requires credibility with frontline practitioners, confidence with senior leaders, and persistence where systems resist change.Key Responsibilities:Act as a senior point of contact for statutory and voluntary sector partners, providing constructive challenge and system leadership on safeguarding priorities.Lead pan-London continuous improvement activity, using data, frontline insight and review learning to drive consistency, quality and impact across services. Use system data, frontline insight and ..... full job details .....