Housing Service Improvement and Reviews Officer

Service Improvement and Review OfficerAdecco are recruiting on behalf of the Local Authority for an experienced and highly skilled Service Improvement and Review Officer to join the Housing Demand team based at Perceval House, Ealing.This is an exciting opportunity for a housing professional with strong knowledge of homelessness legislation and statutory review processes to play a key role in ensuring fair, transparent and legally compliant housing decisions.Contract Details: Type: Temporary Pay: 26.88 per hour (PAYE) / 35.86 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid Hours: Full time, 35 hours per week (Monday to Friday)Key Responsibilities: Conduct statutory homelessness and housing register reviews in line with Parts VI and VII of the Housing Act 1996 Analyse complex case files and review evidence to determine whether decisions should be upheld or overturned Produce high-quality and legally robust review decision letters Manage a complex caseload and ensure reviews are completed within statutory timescales Liaise with applicants, representatives, internal departments and external agencies Support Legal Services with County Court appeals, Judicial Reviews and legal challenges Attend court hearings and provide evidence where required Monitor review outcomes and contribute to service improvement initiatives Deliver guidance and training to officers on legislation, procedure and case law updates Maintain accurate records and performance ..... full job details .....