Supported Housing Manager

A Local Authority is seeking an experienced Interim Operations Manager to provide leadership across a portfolio of supported housing and housing-related support services.

This role will oversee operational delivery across services supporting adults with a range of needs, including individuals experiencing homelessness, mental health challenges, and those requiring specialist support within supported accommodation settings.

The successful candidate will play a key role in ensuring services are compliant, high-performing, and focused on delivering positive outcomes for residents and communities.

• Provide operational leadership across multiple supported housing services
• Manage and support service managers and frontline teams across dispersed locations
• Ensure services meet contractual obligations, regulatory standards, and performance targets
• Lead on safeguarding, risk management, complaints, and service improvement initiatives
• Monitor operational performance and implement improvements where required
• Develop and maintain effective relationships with commissioners, partner agencies, and stakeholders
• Oversee service budgets and ensure effective use of resources
• Promote a customer-focused, inclusive, and outcomes-driven culture across services

• Proven experience managing supported housing or adult support services within a Local Authority, housing association, or supported living environment
• Strong knowledge of safeguarding, housing legislation, welfare benefits, and supported housing best practice
• Experience leading multi-site or geographically dispersed teams
• Strong stakeholder management and partnership working experience
• Ability to drive operational performance and service improvement
• Experience managing budgets and delivering financially sustainable services
• Excellent communication, leadership, and organisational skills
• A strong understanding of equality, diversity, and inclusion within service delivery

For further information or to discuss the role in more detail, please get in touch.