Support Analyst

Join our IT support team at Miller as we seek a dedicated and competent individual to support our IT services.Apply below after reading through all the details and supporting information regarding this job opportunity. This role will encompass the support, maintenance, improvement and provisioning of a wide range of IT systems, working with both end users and other IT teams in a collaborative and supportive team environment with the aim of maximising performance, availability and system integrity.We are looking for someone who enjoys helping people and can manage work requests efficiently, taking ownership of support calls and other tasks within your remit. Your role will be to ensure timely responses and resolutions, minimising adverse business impact for our 1200+ users in the UK and abroad.You will ideally have:Experience of working in a first/second line role, supporting end users face to face and remotely (6 months +)A good knowledge of Windows operating systemsA good understanding of Microsoft Office 365 and Microsoft TeamsExposure to Active Directory, Microsoft Azure, Exchange, Intune, Teams telephony and Sharepoint.Some experience of Windows serversQualifications such as AZ900 would be an advantage.BenefitsOn top of a competitive salary we offer a fantastic benefits package including:• 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.• Private Medical Insurance• Medicare cash plan• Minimum of 25 days annual leave (with flexibility to buy more)• Life Assurance• Income Protection• Critical Illness cover• Enhanced Maternity, Paternity Adoption and Shared Parental Leave** Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all. ..... full job details .....