Supply Chain Operations Coordinator

Are you looking to build your career within Supply Chain and Logistics?We are recruiting for a Supply Chain Operations Coordinator to join a busy and fast-paced supply chain team supporting a wide range of inventory, logistics and customer fulfilment activities. This is an excellent opportunity for someone with a background in logistics administration, customer operations, supply chain support or order management to gain experience within a large, complex operation.Your new role As part of a multifunctional operations team, you will support a variety of supply chain and logistics processes, ensuring customers receive an excellent service while maintaining operational accuracy and efficiency.Key responsibilities include:Managing customer and stakeholder enquiries relating to orders, deliveries, returns and stock movements.Processing customer returns, exchanges and inventory transactions.Investigating delivery issues, lost or missing shipments and courier claims.Working closely with internal teams and external partners to resolve operational issues.Maintaining accurate records and ensuring activities are completed within agreed service levels.Supporting continuous improvement by identifying process inefficiencies and opportunities to enhance customer experienceWhat you''ll need to succeed Previous experience within a logistics, supply chain, customer service or administrative environment.Strong communication and problem-solving skills.Excellent attention to detail and the ..... full job details .....