Supervisor - Livingston

Position Overview:We are currently recruiting for a Supervisor to join our Livingston Store, on a 12-hour temporary contact, covering a maternity leave. As Store Supervisor, you will assist the Store Deputy and Manager with day-to-day duties, overseeing staff and set the tone of the sales floor, ensuring there is a customer focus. As an integral member of the team, you will help to maximise store productivity and profitability, as well as providing guidance and assisting with staff development. The ideal candidate will lead by example and act as advocate for the team, creating a sales and service focused environment, and ensure all customers receive world class customer service.Essential Duties and Responsibilities: Assist with running the store on a daily basis, in support of Store and Deputy Manager, to ensure all staff are performing to the expected standard. Managing performance and dealing with staff issues. Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks. Delegating tasks to employees. Supervising employees and providing additional training and coaching when needed. Handling customer complaints and resolving issues that employees are not authorised to handle on their own. Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment. Motivating employees to perform well. Providing a safe and clean work environment. ..... full job details .....