OverviewStore Manager - White City
role at Gap
Overall responsibility is to lead store profitability and customer experience, driving performance, developing talent, and ensuring smooth operations from merchandising to daily activities.
Responsibilities
Lead and inspire your team to exceed business goals and performance metrics
Build and maintain a culture rooted in engagement, accountability and collaboration
Identify and develop talent, delivering results for the store and supporting colleagues
Deliver exceptional customer experience through strong service and execution
Manage store operations, visual merchandising and stock flow
Maintain compliance with all policies and company standards
Use data and insights to inform decisions and drive strategic solutions
About you / Qualifications
3-5 years of leadership experience in a fast-paced retail environment
Commercially aware with a strong understanding of KPIs and performance metrics
Proven ability to lead, coach and develop high-performing teams
Strong business acumen and a track record of driving commercial success
Operational and merchandising experience
Flexibility to work — including evenings, weekends and holidays
Excellent communication, organizational, and problem-solving skills
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service
Retail
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