Specialist Support Officer

Specialist Support Officer Department

Legal and Democracy Support Team

Job-Purpose

The-Specialist-Support-Officer-provides-specialist-administrative-and-clerical-support-to-the-Legal-and-Democracy-Support-Team,-ensuring-the-efficient-delivery-of-legal,-democratic,-civic-and-member-support-services.-The-post-holder-plays-a-key-role-in-supporting-the-smooth-operation-of-the-service-by-coordinating-meetings,-managing-information-systems,-supporting-elected-Members,-and-providing-administrative-support-for-civic-and-ceremonial-activities.

The-role-has-a-specialist-focus-on-civic-and-member-support,-working-closely-with-the-Mayor,-Deputy-Mayor-and-elected-Members-to-coordinate-civic-engagements,-meetings-and-communications.-The-post-holder-will-also-support-wider-Legal-and-Democratic-Services-functions,-including-information-governance,-elections-and-committee-administration,-as-required.

The-role-requires-flexibility-to-attend-a-limited-number-of-civic-and-ceremonial-events-outside-normal-working-hours-throughout-the-year.

Person-Specification

Essential-Knowledge,-Skills-and-Experience

• Demonstrable-experience-of-providing-administrative-support-within-a-busy-office-environment.
• Experience-of-office-procedures,-administrative-systems-and-record-management.
• Experience-of-responding-professionally-to-enquiries-by-telephone,-email-and-face-to-face.
• Experience-of-working-within-Legal-Services,-Democratic-Services,-Local-Government,-Elections-or-a-similar-public-sector-environment.
• Excellent-organisational-and-time-management-skills-with-the-ability-to-prioritise-competing-workloads-and-meet-deadlines.
• Strong-written-and-verbal-communication-skills-with-the-ability-to-communicate-effectively-with-colleagues,-elected-Members,-senior-officers-and-external-stakeholders.
• Experience-of-organising-meetings,-preparing-agendas-and-taking-accurate-minutes.
• Good-IT-skills-with-experience-of-Microsoft-Office-applications-and-database-management-systems.
• Ability-to-work-accurately,-maintain-confidentiality-and-demonstrate-attention-to-detail.
• Ability-to-work-independently-while-contributing-positively-as-part-of-a-team.

Desirable

• Experience-of-using-Mod.Gov-or-similar-committee-management-systems.
• Knowledge-of-Freedom-of-Information,-Subject-Access-Requests-and-information-governance-processes.
• Experience-of-supporting-civic-and-ceremonial-events.
• Experience-of-working-with-elected-Members-and-senior-leaders.

Working-Arrangements

The-post-holder-will-normally-work-standard-office-hours-but-will-be-required-to-attend-a-limited-number-of-evening-and-weekend-civic-or-ceremonial-events-throughout-the-year.-Flexibility-will-be-required-to-support-the-operational-needs-of-the-service.