Solutions Analyst

Are you an analytical problem-solver with experience supporting complex automated warehouse systems?-
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Do you enjoy turning operational data into meaningful insights and helping customers maximise the performance of their automation solutions?-
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As a Solutions Analyst, you will provide expert support for a state-of-the-art automated warehouse operation, using system analysis and continuous improvement techniques to enhance performance, productivity, and operational efficiency.

Why join us as a Solutions Analyst?-

• Career development opportunities-
• Become a member of an Employee-owned Trust-
• Cycle to Work scheme-
• Option to buy additional leave-
• Option to join Private Medical Insurance-

What you will be doing as a Solutions Analyst?-

• Optimising automation system performance for the customer-
• Providing real-time analysis and tuning of automated systems-
• Monitoring KPIs and producing operational performance reports-
• Supporting continuous improvement initiatives-
• Advising on pick face and order planning-
• Managing software issues through to resolution-
• Coordinating third-party suppliers and support teams-
• Supporting root cause analysis and system improvements-
• Acting as the interface between the customer and Logistex technical teams-

What do we need from you?-

• HNC or equivalent in a software or IT-related discipline-
• Experience with networking and server hardware-
• Coding knowledge in C++, Java or similar languages
• Data analysis and reporting experience-
• Knowledge of Jira and ITIL principles-
• Excellent problem-solving and communication skills-
• Customer-facing experience-
• Ability to work independently and within a team-

Do not delay! Make your application today!