Solution Consultant - IT & Data Science (EMEA)

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Solution Consultant - IT and Data Science

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BenchlingBiotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s RandD Cloud to power the development of breakthrough products and accelerate time to milestone and market.Come help us bring modern software to modern science.Role Overview

We are seeking a highly skilled and enthusiastic Solutions Consultant with expertise at the intersection of complex software systems and the IT and Data Science landscape within enterprise life sciences RandD. In this role, you will be instrumental in partnering directly with our customers to understand their unique IT infrastructure, data workflows, and analytical needs. You will leverage your technical expertise and understanding of Benchling to design impactful and practical solutions that streamline their operations, accelerate data-driven discovery, and contribute to the biotech software and AI revolution. This is an exciting opportunity to work closely not just with our customers but also our engineering, security, and product teams to shape the future of scientific software.Responsibilities

Identify IT and Data Science Pain Points and Define Key Success Metrics: Engage deeply with IT leaders, data scientists, and bioinformatics specialists at biotechnology companies to understand their critical pain points related to software systems, data management, and analysis, and collaboratively define key metrics to measure the success of Benchling in addressing those challengesEngage with Solutions Consulting Peers: Work closely with RandD and Business Value solutions consultants to ensure cohesive and comprehensive solutions are presented to customers, addressing both scientific and strategic business needsDesign and Showcase IT Integrations and Data Pipelines: Architect and demonstrate cloud-based integrations between Benchling and other enterprise IT systems (e.g., LIMS, ELN, ERP) and develop data pipelines to facilitate data sharing, analysis, and reporting for data science teamsCollaborate on Data Science Focused Features: Partner closely with engineers and product managers to define, prioritize, and execute on new Benchling features and integrations that specifically address the requirements of data scientists and bioinformaticiansEnable Complex Enterprise Deployments with IT and Data Science Focus: Collaborate with Professional Services and Customer Success teams to ensure successful and scalable rollouts of Benchling at large enterprise customers, with a specific focus on integrating with their existing IT infrastructure and enabling data science (AI/ML) workflowsDevelop Targeted Messaging for IT and Data Science Audiences: Partner with Sales and Marketing to develop compelling pitches and materials that highlight Benchling''s value proposition for IT departments and Data Science teams within the evolving biotechnology landscapeContribute to IT and Data Science Best Practices and Product Development: Participate in and contribute to initiatives focused on developing best practices for integrating Benchling within complex IT environments and shaping the product roadmap to better serve the needs of IT and data science usersQualifications

Bachelor’s degree in Computer Science, Information Technology, Data Science, Bioinformatics, or a related technical field (advanced degree preferred).5+ years of direct experience working with complex software systems, with a strong emphasis on cloud-based, enterprise-scale IT infrastructure, data management, and data analysis within the life sciences RandD space, including experience in developing or working with APIs in Python or R.Excellent at listening to diverse stakeholders (including IT professionals, data scientists, and scientists) and expressing technical ideas clearlyGreat at understanding the needs and challenges of both technical and scientific users, and quickly grasping complex scientific and technical conceptsProven ability to partner effectively with engineering and security teams to solve challenging technical problems related to software integration, data pipelines, and system architecture.Curious, creative, and tenacious, with a passion for leveraging technology to solve complex problems in life sciencesExcited to collaborate with customers as a trusted technical advisorAbility to travel approximately 20%Company Benefits

Benchling takes a market-based approach to pay. The candidate''s starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. Total Compensation includes the following:Competitive total rewards packageFertility healthcare and family-forming benefitsFour months of fully paid parental leaveHome office stipendMental health benefits + wellness stipendLearning and development reimbursement25 days vacation days + public holidaysCompany-wide Winter holiday shutdownSabbaticals for 5-year and 10-year anniversariesRemote perks including travel to hubsEEO Statement

Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at recruiting-fraud-alert@benchling.com to verify the communication.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Consulting, Information Technology, and SalesIndustriesSoftware ..... full job details .....