Software and Customer Support

Software and Customer Support Darwen, Lancashire About Us TagCare is a software development company that offers solutions for the homecare sector. Since 2000, we have been developing software and apps to make caring easier, acting as a tailored ''guiding hand'' for companies that foster a culture of care and driving forward standards across the care industry. Last year marked our 25th anniversary. We are continuously innovating, striving to elevate standards and digital possibilities, enabling those on the frontlines to do their best work. We''re passionate about innovation and the people who use our tools every day, which is why we''re now looking to fill a Software and Customer Support role to join our friendly team on a full-time, permanent basis, office-based (Monday to Friday, 9am-5pm). The Benefits Salary of £40,000 DOE Pension 25 days'' holiday, plus bank holidays If you are a communications, software support, account management, or customer success professional with SaaS expertise, this is the perfect opportunity to join our forward-thinking organisation. You''ll work in a small, dedicated team where no two days are the same, developing your skills in training, communication, and customer success in a vibrant and rewarding environment. So, if you''re ready to advance your career, we''d love to hear from you! The Role You will play a key role in supporting our customers and software, helping them get the most out of the system. You''ll take the lead on onboarding ..... full job details .....