Site Operations Manager

Site Operations Manager£55,000 - £60,000

Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR

Join us in transforming the UK’s rest stop experience as a

Site Operations Manager . You’ll lead and inspire a team of over 150 colleagues, ensuring customer satisfaction and operational excellence while fostering an inclusive and supportive environment.

What we offer our Site Operations Managers

Bonus: Annually up to 25%

Exclusive discounts: Up to 60% off for you, your partner, and loved ones

Inclusive benefits: Enhanced maternity, paternity, pension, sick pay and life assurance

What you will be doing as a Site Operations Manager

Leading and coaching Department Managers to deliver exceptional service

Recruiting, empowering, and recognizing the success of your teams

Ensuring compliance with company and brand standards

Driving profitability through financial analysis and cost control

What Skills and Knowledge You’ll Need

Proven leadership in multi-site high-volume retail or catering environments

Strong financial acumen, including budgeting and PandL management

Excellent interpersonal skills for building positive stakeholder relationships

Experience inspiring team performance and developing talent

If you’re an operations manager, area manager, multi-unit manager or an aspiring leader wanting to take on your next challenge, we want to hear from you!

Where our customer’s journey pauses, yours just begins.

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