Shops Multi Venue Assistant Manager

Description Step into a role where you''ll bring passion, pace and personality to a vibrant mix of retail venues across the resort. As our Assistant Satellite Shops Manager, you''ll play a key part in delivering brilliant guest experiences, supporting commercial success and keeping our shops looking fantastic day after day. You''ll be the right hand to the Satellite Shops Manager, ensuring plans, standards and processes are delivered consistently - and confidently taking the lead whenever they''re not on shift.This is a hands on leadership role where you''ll guide teams, elevate service and help shape engaging, well presented retail environments that guests love. You''ll support an exciting portfolio of venues including The Butlin''s Store, Mega Treats, Toy Box, Show Time Studios and The Hire Shop - each with its own personality, product mix and opportunities to shine. You will: • Implement commercial, operational and visual merchandising plans set by the Satellite Shops Manager. • Drive accurate stock routines, loss prevention standards and product availability across all outlets. • Be highly visible across the shops, leading the team on shift, coaching in real time and delivering consistently high retail and service standards. KPIs • Guest NPS and retail shopping experience • eNPS and team engagement • Sales growth and category mix support • Stock loss %, waste %, scanning accuracy and stock integrity • Hire shop compliance, equipment handling and damage reduction • ..... full job details .....