Service Technician

Your Company: Our client is a leading engineering organisation specialising in climate, HVAC and sustainable technical solutions for commercial and industrial customers. With a strong focus on technical excellence, customer service and innovative engineering solutions, the organisation is continuing to grow its field service operation and is looking for an experienced Service Technician to join the team. Your Role and Responsibilities:While in this position your duties may include but are not limited to: Attend customer sites across the UK to diagnose, service and repair HVAC and associated equipment. Carry out Planned Preventative Maintenance (PPM), breakdown, warranty, hire and commissioning work. Diagnose system faults using specialist diagnostic software, technical documentation, engineering specifications and hand tools. Identify technical issues and implement effective solutions to minimise equipment downtime. Build and maintain strong, professional relationships with customers, acting as a trusted technical point of contact. Communicate clearly with customers regarding service requirements, progress, technical issues and completed works. Work closely with the Service Desk, Sales and Operations teams to ensure customers receive a consistent and efficient service. Provide regular updates to supervisors, Regional Service Managers and Senior Technicians. Complete accurate service documentation and reports following customer visits and completed work. Produce reports ..... full job details .....