Service Manager

Service Manager Chelmsford, Essex 40,000 - 45,000 per annum 40 hours per week (Flexible) An exciting opportunity has arisen for an experienced Service Manager to join a growing business where you can truly make an impact. This is a pivotal role at the heart of the organisation, where you will take ownership of service operations, driving efficiency, improving processes, and implementing meaningful change. You will play a key part in ensuring smooth day to day delivery while continuously enhancing performance and customer experience. What you will be doing:Overseeing and coordinating day to day service operationsManaging workloads, schedules, and performance to maximise efficiencyActing as a key link between teams to ensure seamless communicationIdentifying areas for improvement and implementing positive changeManaging escalations and maintaining high customer service standardsAbout you:Previous experience in a Service Manager, Operations, or Planning roleA confident decision maker who thrives in a fast paced environmentProven ability to implement change and improve processesHighly organised, resilient, and solutions focusedStrong communication skills with a customer first approach Please Note: No on-site parking, but excellent public transport links nearby.Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and ..... full job details .....