Service Manager

Service Manager £40,000 - £45,000 Chelmsford 40 hours per week (Flexible)An exciting opportunity has arisen for an experienced Service Manager to join a growing business where you can truly make an impact.This is a pivotal role at the heart of the organisation, where you will take ownership of service operations, driving efficiency, improving processes, and implementing meaningful change. You will play a key part in ensuring smooth day to day delivery while continuously enhancing performance and customer experience.What you will be doing:Overseeing and coordinating day to day service operationsManaging workloads, schedules, and performance to maximise efficiencyActing as a key link between teams to ensure seamless communicationIdentifying areas for improvement and implementing positive changeManaging escalations and maintaining high customer service standardsAbout you:Previous experience in a Service Manager, Operations, or Planning roleA confident decision maker who thrives in a fast paced environmentProven ability to implement change and improve processesHighly organised, resilient, and solutions focusedStrong communication skills with a customer first approachThe details:Salary: £40,000 - £45,00040 hours per week with flexibilityOffice-based (must be available between 9am-5pm)Based in ChelmsfordNo on-site parking, but excellent public transport links nearbyA brilliant opportunity for someone looking to step into a role where they can influence operations, drive change, ..... full job details .....