Service Desk Coordinator

Service Desk Administrator£32,000 Per Annum.StockportFull Time, Permanent Monday to Friday 0700 - 17:00Do you have strong scheduling and coordination skills?Do you thrive in a fast-paced, customer-focused environment?Attega Group is currently partnering with our client in recruiting a Service Desk Administrator.The main purpose of this role is to work closely with the Technical Support and Operations teams to plan, coordinate, and schedule works efficiently, ensuring the smooth day-to-day running of service delivery.In return, our client is offering a salary of £32,000 per annum, depending on experience.This is a full-time, permanent role. The hours of work will be Monday to Friday, 07 00.Your responsibilities will include: Scheduling and coordinating works for field operatives, ensuring all jobs are planned and confirmed with clients dailyManaging diaries and allocating resources effectively to meet service requirementsLiaising with Technical Team Members and Supervisor/Managers to ensure works are delivered efficientlyEnsuring all client portals and internal systems are updated accurately and in a timely mannerCommunicating daily via phone and email with engineers, contractors, clients, and suppliersProactively managing changes, delays, and last-minute issues to minimise disruption The ideal candidate: Has a strong can-do attitude and excellent organisational skillsPossesses strong communication and problem-solving abilitiesIs a confident team player who can also work ..... full job details .....